Support
Contact support
A support contact will be added here before Strata launches. The in-app contact form does not currently send messages. You can find instructions for connecting Claude, exporting data and deleting your account below.
Connect Claude
Connect your Claude account to let it read the Strata records you share with AI. It cannot edit or delete them.
- In Claude, open Settings → Connectors → Add custom connector and paste the address shown in Strata under Settings → Connected apps.
- Claude shows an eight-character code. Scan it with your camera, or type it into Strata.
- Strata shows who is asking and what they can read. Tap Allow.
Claude can read only the modules whose AI switch is on. To stop it, remove it from Settings → Connected apps.
Export your data
Settings → Export my data prepares a full copy of your log. The download link lasts 24 hours once the export is ready.
Delete your account
Open Settings → Delete account to request deletion. You can cancel deletion by signing back in during the 30-day grace period. After that, the account and its records are permanently deleted.
Common questions
When can I download Strata?
Strata is coming to the App Store for iPhone with iOS 17 or later. The download link will be on this page when it launches. Android isn’t available.
What can I use for free?
All twelve tracking modules are free, including food, weight and workouts. Food search, barcode scanning, the on-device label scanner, widgets, Siri and Apple Health support are included. You also get three Coach replies. Premium adds weekly reports, continued Coach access, meal-timing analysis and pattern insights.
Do I have to track everything?
No. Choose which modules to use and change them in Settings whenever you want. Turning one off hides its screens, cards and reminders. Its saved records are kept.
What happens if I miss a few days?
After three or more days without logging, Strata may offer an optional restart with a calorie target 150 kcal higher for seven days. You can skip it and return to normal logging.
Will every report find a pattern?
No. The report can summarise your week without finding a pattern. Its automatic pattern search needs at least 14 days of data for each measure it checks. Comparisons must also pass statistical checks, so more records do not guarantee a result.
How does Strata look for connections?
Strata compares groups of days, such as days after shorter and longer sleep, and tests the differences. It can check effects up to three days later and adjusts for testing many comparisons. AI writes the report using these results. The methods are Cliff’s delta, Mann–Whitney U and Benjamini–Hochberg correction. Results describe your records and do not prove cause and effect.
What does the AI see?
AI sharing starts on for each module you use. Turn it off in Settings to exclude that module’s records from Coach, reports and connected AI apps. Cycle records are unavailable to them unless you also turn on syncing. Strata requires its AI providers not to train on or retain these requests. If you connect your own AI account, that provider’s terms apply.
What works offline?
You can log entries, record workouts and use the on-device label scanner offline. Food search, AI label reading, Coach and downloading new reports need a connection. Reports already downloaded remain readable offline.
Is Strata a medical service?
No. Strata helps you record your routine and explore patterns. It doesn’t diagnose conditions. AI answers can be wrong, and cycle estimates are not intended for contraception or fertility planning.